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Financial Services

Financial Services

As a nonprofit hospital, Bozeman Health is committed to providing high quality, compassionate medically necessary health care services to all patients regardless of ability to pay. We understand that health issues are stressful and sometimes the financial burden attached to them adds to the stress.

Health insurance plans can be confusing. If you are unsure of your coverage for a particular medical procedure or test, call the customer service telephone number on your insurance card before scheduling a procedure. Your insurance policy is a contract between you and your insurance company. As a service to you, Bozeman Health will send a claim to your insurance company for all services we provide to you. By working together, we can minimize misunderstandings, payment delays and billing costs. Please be aware, you are responsible for any charges not covered by your benefit plan.

Depending on your insurance plan, you may be required to get approval (pre-certification) before you receive hospital services. Obtaining approval does not guarantee that the cost of the service is completely covered by your benefit plan. If Bozeman Health does not participate in your insurance plan, you may still receive services at our facility. Please be aware that if your insurance does not participate with Bozeman Health, your insurance company will consider our services as "out of network" and you will most likely be responsible for paying more out of your pocket.

Any individual at or below the Federal Poverty income level, dependent on family size, will be eligible to receive a full write-off of the self-pay portion of incurred charges. Any uninsured individual with income under 250% of the Federal Poverty Guidelines will be eligible to receive a discount from charges based on guidelines.

In some cases, full or partial assistance may be provided to insured individuals with gross family incomes above 250% of the Federal Poverty Guidelines adjusted for family size. Click here for guidelines used to determine automatic eligibility for financial assistance.

Catastrophic financial assistance is available to individuals who have a large balance remaining after all third party payments have been taken into account. If the patient's financial responsibility is greater than 50% of the family's annual household income, the excess amount will be treated as catastrophic financial assistance and written off of the patient's account. This policy applies only to inpatient, outpatient or emergency room services and is not applicable to professional fees, unless the professional is an employee of Bozeman Health Medical Group.

Pay Bills Online

Online Bill Pay:

  • Pay and view both Bozeman Health Deaconess Hospital and Bozeman Health Medical Group accounts online.
  • Combine multiple accounts and guarantor numbers under a single username.
  • Easily track payments and statements online any time of the day.
  • Pay multiple accounts in one transaction.
  • Quickly and easily email a Patient Account Representative through our secure website.

By clicking the button below, you will leave the Bozeman Health site and be taken to our online bill pay vendor's site.
Online Bill Pay

Financial Assistance

As a nonprofit hospital, Bozeman Health Deaconess Hospital is committed to providing medically necessary health care to all, regardless of financial ability to pay. To ensure that cost is not a barrier to our community we offer the following financial assistance programs.

For more information on any of these programs, please contact Patient Financial Services at (406) 414-1720 or toll-free at (877) 522-1720.


Financial Assistance Program

Bozeman Health Deaconess Hospital offers a financial assistance program based on income and other guidelines. You may download a financial assistance application here.

Self-Pay Discount

After insurance has been paid, you'll receive a letter from Bozeman Health offering a 5% discount to be applied if bill is paid in full within 15 days. Contact our financial counselor at (406) 414-1711, ten days after your procedure to receive this benefit. This benefit applies to services received in the following locations: Emergency, Radiology, Inpatient and Outpatient Procedures/Surgeries, Endoscopy and Pain Blocks.

Medical Advocacy Services in Healthcare (MASH)

A patient advocate is available to help patients find services and benefits available to them to help them pay their medical bills when they exceed a certain dollar amount.

Montana Medicaid

To apply or to get more information please call the Department of Public Health and Human Services at 1-800-332-2272 or visit the website .